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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fred Zardoshtian

Fred Zardoshtian

June 22, 2026

5  out of  5
rating by Fred Zardoshtian
"Amazing people!’"
We responded:
"Fred, you've been great! We love working with you and your family. I appreciate your business. "
Profile photo of Leah Granzotto Zillner

Leah Granzotto Zillner

June 16, 2026

5  out of  5
rating by Leah Granzotto Zillner
"I've been with Joe Adams State Farm for almost a decade now for car, home and personal property insurance. Whenever I have questions or need to adjust things with my insurance Joe's team is ready to help. Recently Kendra's been a great help with adding a friend to my car policy so they could borrow my car with coverage."
We responded:
"Leah, thanks for your great review. I appreciate your loyalty all these years! I'm glad we got to help you with your car insurance. Let us know if we can help you in any way. "
Profile photo of Eugene Doherty

Eugene Doherty

June 16, 2026

5  out of  5
rating by Eugene Doherty
"Joe Adams and his team are super helpful, responsive, and always able to make working with insurance easier. He’s helped us with individual health policies, Medicare Supplements, car insurance, workers comp, commercial liability and so much more. You name a line of insurance, Joe knows it and can help. We are super happy to have them behind us."
We responded:
"Eugene, I have enjoyed working with your family and business for decades. You are truly a bright spot in the community and I appreciate your business. Thanks for the 5-star review and kind words! "
Profile photo of Lora Freeman

Lora Freeman

June 15, 2026

5  out of  5
rating by Lora Freeman
"Always helpful in a timely way and pleasant to work with!"
We responded:
"Thank you, Lora, for your kind review. You have been delightful to work with. We hope to continue to meet your high expectations involving your insurance needs! :) "
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Sandra Pequette

June 12, 2026

5  out of  5
rating by Sandra Pequette
"Joe and team are great to work with. So responsive and always available to help. We never have to worry about our coverage. Joe has us covered!!"
We responded:
"Sandra, thanks so much for the five star review. I appreciate your business and your friendship! Let if there is anything we can do for you. "
Profile photo of Candice Hart

Candice Hart

June 11, 2026

5  out of  5
rating by Candice Hart
"I have been working with Joe's office since I lived in Denver in 2000.
Even though I live West now, I still work with them as they are amazing!
Always quick to respond and answer any questions needed. Super friendly! Glad to have them on my team!"
We responded:
"Candice, thank for taking time to leave us a review! You've been a valued customer for a long time! "
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Mark Fallon

June 9, 2026

5  out of  5
rating by Mark Fallon
"We have been with Joe Adams at State Farm for 25 years, and they have always been responsive and great to work with. We have not had many claims, but when we do, we have been extremely satisfied with the response from Joe and his team."
We responded:
"Thanks for the great review, Mark. You and your family are wonderful customers. We are here for you if you need anything! "
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John Hadley

May 28, 2026

5  out of  5
rating by John Hadley
"Great office and great agent!"
We responded:
"John, you're the best! "
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Autumn Stolle

May 12, 2026

5  out of  5
rating by Autumn Stolle
"Kendra and Matt are a dream. They're people-persons and detail-oriented! They were both so helpful. My car was totaled, and they sent me endless quotes as I shopped around for different vehicles. As I transitioned from my car and onto a motorcycle, Matt gave me great advice, he even referred me to some great places to grab gear, and meet fellow riders.

Super grateful for their patience, I definitely tend toward being anxious in change and need a lot of reassurance. They were both kind and helpful in their explanations. Thanks to them both, and I couldn't recommend them more highly."
We responded:
"Autumn, what a great review. Thank you for sharing your thoughts about Matt and Kendra. I am glad we can offer some extra insight on your motorcycle coverage and resources. :) "
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Gigi Whalen

May 7, 2026

5  out of  5
rating by Gigi Whalen
"I've had this location as my insurance for over 20 years and they are great. Very responsive, helpful, every time I call - most recently Matt was so helpful - and on an ongoing basis, Kendra. Highly recommend if you need car or house insurance!!"
We responded:
"Hi Gigi, Thank you for the awesome feedback, particularly your kind words about Matt and Kendra. We appreciate your recognition and will do our best to keep up the great work! We look forward to serving you many more times in the future! Please let us know what we can do for you in the future."
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Kyle Kreutzberg

April 30, 2026

5  out of  5
rating by Kyle Kreutzberg
"Matt got me a quick, fair quote and made the whole process easy. Definitely recommend."
We responded:
"Hey Kyle, Thanks for the great review! We are so happy that you are now part of "the neighborhood". We're glad you had a great experience and we look forward to continuing to exceed your expectations! Cheer, Joe. "
Profile photo of Diane Van Deren

Diane Van Deren

April 11, 2026

5  out of  5
rating by Diane Van Deren
"Matt was amazing to work with.Matt answered all my questions and took time explaining options available. Someone who understands rural living and my specific needs .5 star rating and recommend Matt for all your insurance coverage!"
We responded:
"Hello Diane, We are grateful and appreciate the time you took to leave your review. We love Matt, too. His knowledge and care for our customers is second to none. We value your feedback and look forward to providing you with more great experiences in the near future."
Profile photo of Faiçal Abouhmad

Faiçal Abouhmad

March 26, 2026

1  out of  5
rating by Faiçal Abouhmad
"This agency is very unprofessional, and Kendra in particular was not helpful at all. My girlfriend initially received a quote of $173 per month from State Farm, which she agreed to and started paying. After that, they told her the price would increase to $193, and we accepted that as well.
However, the following month, the payment suddenly jumped to $300 with no clear explanation.
When we contacted them to ask why the price increased so much, they told us it was because of a 19-year-old “daughter” added to the policy. We never requested to add anyone to the insurance. They claimed she was listed at the same address, but I also have a car insured at the same address and my rate never changed.
I had already clearly told them not to add anyone else to the policy, but when we spoke with Kendra, she refused to fix the mistake or take responsibility.
We have never had issues with any other agency before this is the first time we’ve experienced such poor customer service.
We need someone to resolve them mistake.

If i have 0 i can put 0."
We responded:
"Hello Faiçal, I appreciate your feedback and take seriously your concerns. We do our best to give you an accurate quote up front but, alas, as you now know we do not have the final say. As it turns out, two incidents came up in underwriting of which we were unaware. This drastically impacted the rate. Fortunately they will fall off this year and since you are still a customer, we will make sure you know when this will happen. We appreciate your continued business. "
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Mr. T

February 12, 2026

5  out of  5
rating by Mr. T
"Rockstar office. Very kind, knowledgeable, personable staff. Had a few questions regarding whole life vs universal, and appreciated the information Matt provided. Kendra, Brea, Marsha and Joe have been very welcoming when I've been in office and addressed some auto coverage blind spots for me! Highly recommend!!"
We responded:
"Thanks for your wonderful review, Mr. T. You are welcome in the office any time! We are here for your car, home, and life insurance needs...or if you just want to chat. "
Profile photo of Nick _

Nick _

November 11, 2025

1  out of  5
rating by Nick _
"Kendra is not great. I have been with Joe for a awhile. My son had gotten in to a collision with a driver who pulled out in front of him from a parking lot. Police report was filed indicating he was not at fault. Got a call from the other driver's insurance (USAA) asking to see if we would send the car to their in network shop. They even offered a rental. I called and spoke to Kendra and asked specifically if I would have to pay anything out of pocket for this accident and she assured me that if I used their shop I would be treated that same as USAA. However, no offer for a rental while in the shop. I decided to use the State Farm shop thinking that they would handle all of the payments. My son goes to pick up the car after repairs are completed and is told, he has to PAY A $2k deductible!!! I called and spoke Kendra again. Different "story" Does not recall having the conversation with me. So frustrating! Stated that it could take up to 6mos. to get my deductable funds back to me. I might have felt differently or made a different choice had she thoughtfully explained this to me what is obvious to her now. "I'm sorry" does not cut it for such poor service and poor communication. I recommend people look at USAA and avoid Joe Adams State Farm."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. I would be happy to sit down with you and your son personally to explain how the claims process works, how your coverage applies when you use your own carrier, and how subrogation works. State Farm will work hard to get your deductible back...but unfortunately it can take time to get reimbursed from the other company. Providing excellent insurance services is our top priority of mine, please contact us directly so we can address your concerns. Your satisfaction is important to us, and we hope to have the opportunity to improve our claim communication. "
Profile photo of Molly Hootstein

Molly Hootstein

October 9, 2025

5  out of  5
rating by Molly Hootstein
"Kendra and Joe are great to work with! They are so knowledgeable, helpful, and responsive. I would highly recommend using them for your insurance needs."
We responded:
"Molly, we appreciate your review! We are delighted to know you had a great experience with our State Farm office! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of David Godinez

David Godinez

April 3, 2025

5  out of  5
rating by David Godinez
"Matthew looked at my account and saved me $40 a month. The whole staff was very friendly and I look forward to a very long relationship with Joe and his team."
We responded:
"David, thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Gigi Whalen

Gigi Whalen

February 6, 2025

5  out of  5
rating by Gigi Whalen
"I have had this agent for 30 years and his staff is ALWAYS so helpful. Shawn was amazing, Marsha is wonderful, and Kendra is terrific. I would definately recommend them for your insurance needs!!"
We responded:
"Gigi, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need anything, don’t hesitate to reach out. We are here to help!"
Profile photo of PJ ONeil

PJ ONeil

January 31, 2025

5  out of  5
rating by PJ ONeil
"Kendra and Joe are top notch. I have 6 policies with them. I can always count on them to be responsive to my needs and always willing to work with me to find solutions to complex problems. Highly recommend."
We responded:
"PJ, thank you for sharing your positive experience! I appreciate your trusting us to protect your property. I know you’ve worked closely with Kendra and she appreciates your kind words as well. We’re here if you need us. Again, thanks! "
Profile photo of Brian Sturgeon

Brian Sturgeon

January 22, 2025

5  out of  5
rating by Brian Sturgeon
"Kendra and Joe are fantastic, whether it's discussing policy options or making a claim. Their patience and gratitude towards clients is so refreshing."
We responded:
"Thank you for taking the time to share your experience with Kendra and my office! We're thrilled to hear that we made such a positive impact for you. We are dedicated to providing excellent service and support for your needs and appreciate you taking the time to share your feedback. We look forward to continuing to help you with all your policy needs!"
Profile photo of peter ehrlich

peter ehrlich

August 20, 2024

1  out of  5
rating by peter ehrlich
"Joe-- got your recent letter suggesting we call you regarding "conversion" on my wife's life policy written almost 20 years ago. Please recall, I fired you and essentially dropped State Farm altogether after the company (Greeley "headquarters") only grudgingly refunded 6 months of wrongfully written and collected, unnecessarily redundant coverages on my multiple cars over several years running-- a discovery made when one of your own staff casually asked ME "why are you paying for separate uninsured motorist coverage on all these policies?" Please pass off whatever you are now trying to sell us to a different State Farm agent. I've so notified the Bloomington corporate office. Thank you."
We responded:
"Oh yes. I remember the "U" stacking scenario we brough to your attention over a decade ago. I always liked you as a customer; sorry we never had the chance to convey how that works in this state. The notice you received recently was a conversion option on the policy you mentioned. It goes out automatically before the policy expires in October. As you are not interested, you can just ignore it. Hope you are well. "
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M Rabb

May 31, 2024

5  out of  5
rating by M Rabb
"For the last 25 years + I have never been disappointed with the service I have received from this office. Always great customer service and they know how to treat their customers. I always recommend them to anyone that needs insurance cause they do give quality service to everyone."
We responded:
"Thank you M.R. for such a nice review. We had a chance to talk this morning and it was nice catching up. This is a great job with wonderful customers like you! :) "
Profile photo of Jenna Kroll

Jenna Kroll

October 30, 2023

5  out of  5
rating by Jenna Kroll
"The office staff are very professional and helpful. Thank you Brea and Marsha for all the assistance you have provided for my insurance needs."
We responded:
"Jenna, thank you for your kind words about Brea and Marsha. I know they work hard to make your insurance as easy as possible. I appreciate your business!"
Profile photo of Jonathan Chambers

Jonathan Chambers

October 11, 2023

5  out of  5
rating by Jonathan Chambers
"I have been a client of Joe Adam’s for 17 years. Joe, Brea and team are extremely proactive and responsive, ensuring an excellent customer experience. I highly recommend them."
We responded:
"Thanks for your review, Jonathan. I appreciate your kind words about my Team. Insurance is fun with great customers like you! "
Profile photo of Brett Ferguson

Brett Ferguson

September 26, 2023

5  out of  5
rating by Brett Ferguson
"Joe and his team have always gone above and beyond to ensure I have the right policy for my current situation along with the most responsive customer support I could ask for!"
We responded:
"Hey Brett, thank you for such a nice review. Great customers like you make this the best job in the world...even if it is insurance! :) "