State Farm® Insurance Agent Joe Adams

"Highly recommend Joe Adams State Farm Insurance Agency! Kendra Carlton was courteous and very efficient in getting me the information I requested today. Wonderful agency to deal with."

"Joe's team is knowledgeable and efficiency. Very easy to work with."

"Very good experience working with Kendra Carlton today. She was informative and engaged in helping me make a few policy changes. Very efficient and immediate follow up. Greatly appreciated her help!"

"Kendra is super responsive & very friendly! Definitely enjoyed working with her :)"

"Joe has helped me through various claims over the years and his knowledge, understanding, and connections in the industry goes a long way when the going gets rough!"

"BEEN WITH THIS INSURANCE COMPANY FOR 10 PLUS YEARS. NEVER HAD A ISSUE WITH ANY CLAIMS. KENDRA CARLTON HAS BEEN THE ONE I HAVE BEEN SPEAKING WITH RECENTLY AND SHE ALWAYS IS WILLING TO HELP ANSWER QUESTIONS AND ALWAYS HAS A ANSWER FOE ME VERY CHEERFUL TO SPEAK WITH. KENDRA YOU ROCK"

"The Team at Joe Adams State Farm is fantastic! Kendra & Matt take exceptional care of us for all things insurance related. So much appreciated"

"Kendra from Joe's office contacted our office to help their client transfer over to WA. She is very helpful & knowledgeable. Transfer went smoothly, thank you for your help Kendra."

"Amazing people!’"

"I've been with Joe Adams State Farm for almost a decade now for car, home and personal property insurance. Whenever I have questions or need to adjust things with my insurance Joe's team is ready to help. Recently Kendra's been a great help with adding a friend to my car policy so they could borrow my car with coverage."

"Joe Adams and his team are super helpful, responsive, and always able to make working with insurance easier. He’s helped us with individual health policies, Medicare Supplements, car insurance, workers comp, commercial liability and so much more. You name a line of insurance, Joe knows it and can help. We are super happy to have them behind us."

"Always helpful in a timely way and pleasant to work with!"

"Joe and team are great to work with. So responsive and always available to help. We never have to worry about our coverage. Joe has us covered!!"

"I have been working with Joe's office since I lived in Denver in 2000.
Even though I live West now, I still work with them as they are amazing!
Always quick to respond and answer any questions needed. Super friendly! Glad to have them on my team!"

"We have been with Joe Adams at State Farm for 25 years, and they have always been responsive and great to work with. We have not had many claims, but when we do, we have been extremely satisfied with the response from Joe and his team."

"Great office and great agent!"

"Kendra and Matt are a dream. They're people-persons and detail-oriented! They were both so helpful. My car was totaled, and they sent me endless quotes as I shopped around for different vehicles. As I transitioned from my car and onto a motorcycle, Matt gave me great advice, he even referred me to some great places to grab gear, and meet fellow riders.

Super grateful for their patience, I definitely tend toward being anxious in change and need a lot of reassurance. They were both kind and helpful in their explanations. Thanks to them both, and I couldn't recommend them more highly."

"I've had this location as my insurance for over 20 years and they are great. Very responsive, helpful, every time I call - most recently Matt was so helpful - and on an ongoing basis, Kendra. Highly recommend if you need car or house insurance!!"

"Matt got me a quick, fair quote and made the whole process easy. Definitely recommend."

"Matt was amazing to work with.Matt answered all my questions and took time explaining options available. Someone who understands rural living and my specific needs .5 star rating and recommend Matt for all your insurance coverage!"

"This agency is very unprofessional, and Kendra in particular was not helpful at all. My girlfriend initially received a quote of $173 per month from State Farm, which she agreed to and started paying. After that, they told her the price would increase to $193, and we accepted that as well.
However, the following month, the payment suddenly jumped to $300 with no clear explanation.
When we contacted them to ask why the price increased so much, they told us it was because of a 19-year-old “daughter” added to the policy. We never requested to add anyone to the insurance. They claimed she was listed at the same address, but I also have a car insured at the same address and my rate never changed.
I had already clearly told them not to add anyone else to the policy, but when we spoke with Kendra, she refused to fix the mistake or take responsibility.
We have never had issues with any other agency before this is the first time we’ve experienced such poor customer service.
We need someone to resolve them mistake.

If i have 0 i can put 0."

"Rockstar office. Very kind, knowledgeable, personable staff. Had a few questions regarding whole life vs universal, and appreciated the information Matt provided. Kendra, Brea, Marsha and Joe have been very welcoming when I've been in office and addressed some auto coverage blind spots for me! Highly recommend!!"

"Kendra is not great. I have been with Joe for a awhile. My son had gotten in to a collision with a driver who pulled out in front of him from a parking lot. Police report was filed indicating he was not at fault. Got a call from the other driver's insurance (USAA) asking to see if we would send the car to their in network shop. They even offered a rental. I called and spoke to Kendra and asked specifically if I would have to pay anything out of pocket for this accident and she assured me that if I used their shop I would be treated that same as USAA. However, no offer for a rental while in the shop. I decided to use the State Farm shop thinking that they would handle all of the payments. My son goes to pick up the car after repairs are completed and is told, he has to PAY A $2k deductible!!! I called and spoke Kendra again. Different "story" Does not recall having the conversation with me. So frustrating! Stated that it could take up to 6mos. to get my deductable funds back to me. I might have felt differently or made a different choice had she thoughtfully explained this to me what is obvious to her now. "I'm sorry" does not cut it for such poor service and poor communication. I recommend people look at USAA and avoid Joe Adams State Farm."

"Kendra and Joe are great to work with! They are so knowledgeable, helpful, and responsive. I would highly recommend using them for your insurance needs."

"Matthew looked at my account and saved me $40 a month. The whole staff was very friendly and I look forward to a very long relationship with Joe and his team."